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shipping policy - turnaround time

SHIPPING POLICY

Thank you for your purchase! We cannot wait to get your order in route and headed your way! While we try our best to have your order processed and in the mail within 24 business hours of your purchase, it is important to start by clarifying that your order processing times are separate from the shipping time you see at checkout. 

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

All orders are shipped with FREE shipping and sent domestically via USPS 1-3 day shipping. At this time, expedited shipping options are not available. Due to regulations our product is only sold within the United States of America (excluding: Idaho, Wyoming, and South Dakota).

International Shipping

At this time International shipping is not offered due to Federal regulation.

How do I check the status of my order?

As soon as your order is shipped, tracking will be emailed to the email address you have provided with a link to track your package. Can’t find the email? Reach out to support@odynoriginals.com and we will let you know exactly where your bottle is at.

Shipping to P.O. boxes

Yes, odyn Originals does deliver to PO Boxes

Refunds, returns, and exchanges

In the event of a refund, the customer will not be required to mail back unused product.We accept refund request up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount to your payment method.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@odynoriginals.com with your order number and we will have a replacement bottle sent to you within 24 business hours free of charge.

If you have any further questions, please don't hesitate to contact us at support@odynoriginals.com